Privacy Policy

1. Who We Are

Endurance Digital ("we", "our", "us") operates the website endurance-digital.co.uk. We provide web design, cloud hosting setup, and digital asset maintenance services for businesses across the United Kingdom. For the purposes of UK GDPR and data protection law, Endurance Digital is the data controller responsible for your personal data.

2. Information We Collect

We only collect personal information that you voluntarily provide to us when submitting enquiries or signing up for services. This includes:

• Identity & Contact Data: Name, business name, email address, phone number, and current website address.
• Enquiry Details: Project briefs, requirements, timelines, and communications sent via our contact forms.
• Technical & Usage Data: Anonymised IP addresses, browser types, and interaction metrics gathered via performance cookies (only when explicitly consented to).

3. How We Use Your Data

We process personal data strictly under the following lawful bases:

• To Fulfill Services / Pre-Contract Steps: Responding to initial project requests, delivering proposals, and servicing active client projects.
• Legitimate Interests: Improving site performance, maintaining security, and preventing automated spam submissions.
• Consent: Operating non-essential measurement cookies via Google Analytics 4.

4. Data Routing & Third-Party Processors

We do not sell, rent, or trade your personal information. To deliver our online services, we partner with reliable infrastructure providers:

• Web3Forms: Contact form submission processing and secure routing to our primary inbox.
• Netlify Inc: Cloud hosting infrastructure and global content delivery.
• Stripe: Secure recurring subscription and client payment processing.
• Google Analytics (GA4): Anonymised web performance measurement (subject to explicit user cookie consent).

5. Cookie Compliance & Consent Mode v2

Our website utilises Google Consent Mode v2. All non-essential analytical cookies remain disabled by default (`denied` state) until you grant explicit consent via our cookie banner. You can update or revoke your cookie choices at any time using the "Cookie Preferences" link in our site footer.

6. Data Retention & Security

We retain client communications and project enquiry data only as long as necessary to fulfill business services or meet UK legal and accounting requirements. We enforce strict HTTPS encryption across all web traffic and store access credentials securely.

7. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal information, including the right to access, rectify, erase, or restrict the processing of your personal data. To exercise any of these rights, contact us at hello@endurance-digital.co.uk.

8. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us via email at hello@endurance-digital.co.uk.