Privacy Policy

Last updated: September 2026

1. Who We Are

Endurance Digital ("we", "our", or "us") operates as a digital web design and management service based in Glasgow, United Kingdom. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we act as the data controller for personal information collected via this website (endurance-digital.co.uk).

2. Information We Collect

We collect personal information that you voluntarily provide to us when submitting our contact form or requesting an AI visibility audit. This may include:

• Your full name
• Email address
• Company or practice name
• Website URL and project brief details

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Legitimate Interests: To respond to your project enquiries, evaluate potential contracts, and maintain the security of our IT infrastructure.
• Contract: To perform pre-contractual steps or fulfil agreements for web design and ongoing website care services.
• Legal Obligation: To comply with applicable tax, accounting, and legal requirements.
• Consent: When you explicitly consent to optional Google Analytics cookies via our cookie banner.

4. Form Processing and Storage (Web3Forms)

Contact form submissions on this website are processed via Web3Forms, which handles secure message routing and spam protection. Submitted information is used by Endurance Digital to respond to your enquiry and is retained in accordance with the retention period set out below.

5. Payments and Financial Transactions (Stripe)

Where applicable, payments are processed via Stripe. Stripe may process personal data as either a data controller or a data processor depending on the specific activity, such as transaction processing, fraud detection, or regulatory compliance.

6. Cookies and Analytics

We use Google Analytics 4 (GA4) with IP anonymisation and Google Consent Mode v2 enabled. Analytics cookies are strictly blocked until you grant explicit consent via our cookie banner. You can change your preferences at any time by clicking "Cookie Preferences" in the footer.

7. Data Retention

We retain enquiry and contact form submissions for a maximum of 12 months for administrative and follow-up purposes, after which they are securely deleted unless a formal client contract is established.

8. Your Data Rights

Under UK data protection law, you have rights including the right to access, rectification, erasure, and restriction of your data. To exercise these rights, or if you have any privacy-related queries, please contact us at hello@endurance-digital.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.